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EN 01. June 2026

How to Get More Positive eBay Feedback

Fast shipping, great communication, and a small extra make the difference.

The truth about feedback

Only 20-30% of buyers leave feedback at all. Your goal: Make it as easy as possible to leave a positive one.

What actually works

  1. Fast shipping: Nothing impresses buyers more than "Ordered yesterday, arrived today"
  2. Good packaging: Professional packaging = professional seller
  3. Thank-you note: A small "Thank you for your purchase" card costs 2 cents and works
  4. Proactive communication: Send "Your item has been shipped" message
  5. Fix problems immediately: Before the buyer gets frustrated

Can I ask for feedback?

Yes, but gently. A message after delivery: "I hope everything is to your satisfaction. I'd appreciate a review." Don't be pushy.

ShopManage monitors your feedback and helps you improve customer satisfaction. Try it now.

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