eBay Buyer Asks for a Discount — How to Respond

First: Don't say yes immediately

Discount requests are completely normal on eBay. But you don't have to give every discount. The key is to respond professionally — whether you lower the price or not.

If you don't want to give a discount

"Thanks for your interest! The current price is already calculated fairly. You're welcome to purchase the item at the listed price. Let me know if you have any questions."

If you can offer a small discount

"Thanks for reaching out! I can offer this item for [price] — that's [X]% off. This offer is valid for 24 hours. Would you like me to adjust the price?"

Pro tips

• Use eBay's "Send offer to buyer" feature instead of just messaging
• Offer bundle discounts for multiple items
• Never go below your break-even price

ShopManage recognizes discount requests automatically and suggests appropriate replies. Try it now.